Shore10 has mastered the global hybrid delivery model, combining onsite and offshore services to deliver software at a reduced cost. The hybrid outsourcing model, also known as the dual-shore model, is emerging as one of the most effective and successful models in the software outsourcing industry and is Shore10's core focus.

Traditional offshore development is cost-effective, but it is becoming more evident that difficulties in communication and cross cultural gaps significantly reduce productivity, and often completely derails an entire project.

With the hybrid model, you work directly with a highly skilled onsite team of project managers and software architects to define the scope of the project and discuss the business and functional requirements. The onsite team then work with the offshore engineering team to create the detailed technical specifications and follow through on the development, testing, and integration. In this way, work is being performed around the clock, and the model maximizes efficiency in resources and costs. Typically, Shore10 allocates about 20-30% of the project work to be done onshore and about 70-80% of the work to be completed offshore.

The Shore10 Project Delivery Scheme:

Based on the hybrid delivery model, Shore10 uses the following scheme, involving the client, Shore10's onshore team, and Shore10's offshore team at each phase of the software lifecycle.

Shore10's engineering resources are divided into the following roles.

Onshore Team

• Software Architect:
  The software architect focuses on the high level design of the technical architecture, and leads the effort in conducting scoping and feasibility analysis to ensure the project gets off on the right start. Shore10's architects are all long-time engineering veterans of the software industry and can critically analyze a project and design the optimal solution for each engagement.
• Engagement Manager:
  The engagement manager's role, in a nutshell, is to see through your project vision from start to finish. Shore10's engagement manager is involved starting from the requirements and analysis phase, by working closely with the client and the architect to create the best implementation plan. The engagement manager ensures the entire project team has a thorough understanding of your project and leads the effort in assembling a comprehensive business and functional specification needed for the project implementation. The engagement manager then works with the offshore development team to implement the project and engage both you and the offshore team at every step of the way to ensure the project is moving along as expected.

Offshore Team

• Project Manager:
  The offshore project manager (PM) plays a key role in managing the offshore development cycle. The PM works closely with the engagement manager during the requirements and analysis phase to create the proper specifications needed to implement the project and identify the proper resources needed to complete the project. The PM then manages the day-to-day engineering efforts of the entire development team to ensure the maximum efficiency is achieved.
• UI Designers:
  For web applications involving web design components, the design team works with the client and project managers to develop creative themes and templates for integrating with the backend of the application. The UI designers are all creative thinkers skilled in common web design technologies such as HTML, flash, Photoshop, and a variety of web design tools.
• Software Engineers:
  This is the development team based in the offshore development centers that is involved with core development and integration of the project. The team is made up of highly skilled and experienced software engineers with degrees from top computer science or computer engineering universities. Each project team is led by an experienced development manager who has several years of development experience.
• Quality Assurance Engineers:
  The quality assurance (QA) engineers are an integral part of the Shore10's project engagement, with the vision to drive quality into every software Shore10 develops. The QA engineers create the Testing Specifications, discover bugs in the software, and ensures the success of application integration and launch to production. The QA team works closely with the development team and the PM to ensure the final delivery of your project is of the highest standard.
• UI Designers:
  For web applications involving web design components, the design team works with the client and project managers to develop creative themes and templates for integrating with the backend of the application. The UI designers are all creative thinkers skilled in common web design technologies such as HTML, flash, Photoshop, and a variety of web design tools.

Pricing Model: Fixed-price & Time Frame

For all projects done using our global hybrid delivery model, we typically apply a fixed-price & time frame model. Applying this model allows you to avoid surprises and budget overruns during the development process. Of course, depending on the project, it may be hard for you to put together a full set of detailed requirements ahead of time, making it difficult to calculate the cost in advance. Don't worry; we offer a variety of options for you depending on the project scope:

• If you already have detailed specifications in advance, we can use it to conduct fixed price and time determinations
• If you do not have detailed specifications in advance, or have not completed the scoping of the project, this is where Shore10's hybrid delivery model becomes most effective. Our team works closely with you to discuss with your requirements, starting from your vision. Our team will then work to derive the scope and detailed specifications, and present them to you for approval. Then, we can determine the fixed price and date of delivery. If budget is your main concern, we will also work with you to identify priorities in the feature set and substitute/exchange features while maintaining your budget.

Of course, in a competitive market things may not always stay constant. Your business requirements may change in the middle of the development cycle based on other business developments. Shore10's flexible pricing model allows you to manage change:

• We can flexibly respond to your change of priorities and help you re-prioritize your feature set during development to maintain budget and maintain schedule.
• If the specifications require creative or original designs, we will allocate a fixed number of revisions up front where you can review and revise the designs as needed.
• If new features are needed, we can work with you to add the new functionality into our development plan with the mindset of minimizing the increase in costs.